About

Tara Keeven is Program Director – IPC Copay Assistance Program and is experienced in project management and administration with PBM prescription drug and Medicare processing. She has a successful background with over 15 years of customer service management and 5 years of retail pharmacy management. She has a proven background in Medicare Accreditation processes and pharmacy billing. Tara works between self-insured employer groups and managed care plans. She is currently involved in the day to day PBM operations including formulary oversight and maintenance. She assists CMS Direct Contract EGWP clients with the monthly Plan Pay Reconciliation and Attestation.

Ms. Keeven analyzes ongoing processing performance while maintaining PBM oversight to offer strategic plan development to assist in managing pharmacy spend. Her position requires the internal coordination of operations and analytics to ensure that claims auditing, report generation and ad hoc requests are communicated and delivered timely. Ms. Keeven ensures concise internal and external communication in order to provide the highest quality of service to our clients.  

EDUCATION
Associate’s Degree – Applied Science with a concentration in Paralegal Studies.